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Legal Mumbo Jumbo
Shelly Borrell is not an attorney, nor ever represents herself to be an attorney. Any opinions provided should not be construed as legal advice. It is recommended that all clients seek the advice of individual or corporate legal counsel in relation to the compliance of certain written materials. Every effort is made to provide copy that complies with all laws, but it is the ultimate responsibility of each client to submit copy for legal review.
Specific results based on provided text cannot be promised or guaranteed. There are too many factors involved in Marketing -- products, demand, consumer preferences, the market, pricing, major events and more, that cannot be controlled. The client is responsible for the final proofing prior to submittal of all material for printing.
Billing Information
Please address all Invoice payments to Shelly Borrell. Payments are immediately accepted through PayPal. If payment is not made within (30) days, a late fee will be assessed. Late fee amount is 5% of initial Invoice amount and will be included in the Second Notice Invoice. (60) day non-payments will be referred to a collection's agency. We deliver your copy on-time, thus we expect our wonderful clients to remit payments on-time.
Privacy Policy
All information provided by clients, prospective clients, and others is NOT shared in any way, shape, form, or fashion with any entity, agency, individual or other. We respect your privacy as much as we value ours.
Accepted Payment Types
PayPal, Company Checks, Cashier's Checks and Money Orders. Personal Checks must be processed prior to the commencement of assignments. Credit Cards are not currently accepted. New clients may be required to pay 50% - 100% of the fee to commence a project.
Rush Fees
A rush project is one that is assigned and due within one week or less. Rush projects are quoted on the higher end of the Fee Schedule. In some instances a rush fee of $150 - $500 may be applied. Prior to the commencement of a project, all clients will be advised if a rush fee applies. There are no hidden surprises - - Guaranteed.
Travel Costs
I Need Text Company will incur all necessary travel costs within a 25 mile radius. Upon prior agreement, it will be the responsibility of the client to pay for all necessary travel outside a 25 mile radius. Mileage costs outside a 25 mile radius will be billed at $0.42 per a mile. Additional essential travel costs including flights, hotels, trains, taxis, rental cars, associated reasonable meals, and communications costs must be paid by the client/employer. Necessary travel expenses will be documented.
Final Fee Quotes
All pertinent information must be provided for a Final Fee Quote ("FFQ") to be valid and operable. In the event additional information is provided after a FFQ is generated, a fee addendum may be prepared. Providing supplemental or revised information may render a FFQ void and/or a Kill Fee may be applied. Please be sure to provide all important details when applying for a price quote.
Kill Fee Schedule
If a writing assignment is cancelled after commencement a kill fee will be assessed. A percentage of the FFQ will be billed based on time spent and date due, or an hourly rate not less than $45 will be billed for all work performed.
Revisions
Up to (2) revisions are included at no extra charge, unless they are based on a change in the assignment that's made after the copy is submitted. All revisions must be requested within (21) days after receipt of the copy. After that time, additional re-writes will be negotiated separately. Minor revisions can be turned around in 1-3 business days or less. Unjustified entire rewrites are not considered.
On Hold
Assignments placed on temporary hold by the client after work has begun, will require payment in full to hold and later continue the assignment. And a revised deadline will need to be negotiated. If the respective project is not paid for in-full to hold, a kill fee will be applied.
Delivery
Shelly Borrell does not miss deadlines. If you have not received your Copy by the specified date and time, please contact us immediately at (949) 702-1005 to have the Copy resent.
General Specifications
Page = Up to 8 ½ x 11 (1 Side).
Newsletter = Up to 8 ½ x 11 (1 Side).
Brochure = Tri-Fold, 6 Areas of Text, Page=1/3rd (2 Sided) Tri-Fold, Total Area is 8 ½ x 11 (2 Sided). It is understood that some brochure designs are different.
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